Have your business ambitions grown and you want to ensure that communications between your employees and customers do not suffer?
Have your business ambitions grown and you want to ensure that communications between your employees and customers do not suffer?
Users are able to bypass the charges common in traditional systems and call at little to no financial cost
Tasks are performed faster and more efficiently, employees can easily work from anywhere, using any device
Easy-to-use user-friendly web Portal allows various settings, access to recorded calls and voicemails
Your team will be able to carry on making and taking calls in case of unexpected circumstances
Each caller reaches the right person at the first attempt, customized greetings can be recorded for the callers on hold
Users are able to keep their existing phone numbers when relocating or moving offices
One number for desk and mobile, local business phone number on an existing mobile device, or virtual numbers for campaigns
Our support team will assist you with any day-to-day aftersales questions
VoIP phone systems support numerous communication feature for better management of business calls
Company’s business phones and mobiles can be fused into a single communications system
VoIP (Voice over Internet Protocol) also known as Internet or Broadband telephony is a digital communication technology that allows voice and multimedia content to be transmitted using the Internet, converting traditional voice calls and telephony services into data packets that can be delivered over a broadband connection. VoIP telephony is now widely used in many sectors, allowing calls to traditional landlines and mobile phones with added flexibility to use the system on a number of devices. VoIP reduces infrastructure costs by eliminating the need for separate networks as operating a single voice and data network.
Organisations using a cloud-hosted VoIP system do not need to install and maintain any special on-site hardware, only a broadband connection is required. Cloud easily allows adding new phone extensions whenever it is required through the online management portal. However, phone systems may be also installed on – premise if required for compliance purposes. The advancement of VoIP technology, its scalability and relatively low cost make the system an ideal solution for small, medium and large organisations.
Working closely with you RA Telecom will optimise your company’s communication success. Either that be by installing a new VoIP system for new business start-ups or migrating to a modern replacement from an existing traditional telephony network. We will always deliver our service in the most efficient way.
Taking a customer-centred personalised approach to installation. You will be supported to take a fully informed decision initially and guided to take out the maximum value from your telephony system after the installation. Our technical experts will advise on each aspect of the process.
Switching to VoIP should be straightforward for most organisations, however, for some it may require supplementary support. For those organisations reliant on external services we will develop effective processes to support through the transition and ensure the system is fully compatible.
Maintenance and upgrades are automatic, with no need for any on-site visits. Our dedicated in-house technical support team will assist you with any day-to-day aftersales questions to ensure that the service is fully meeting your company’s needs.
We continuously monitor our performance and work hard to deliver exceptional results and experience to our customers.
We offer equipment to make and receive calls including hard, soft and cordless phones, conference phones and virtual switchboards, headsets and software for your devices. The equipment brands we collaborate with are Cisco, Snom, Grandsrteam, Yealink and Gigaset. VoIP equipment can be purchased separately or included as part of a service plan.
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